Privacy Policy
Privacy Policy
Exactly what mygradstoles.com collects when you shop for or design a stole, why we collect it, who we share it with, and the real rights you have over it — no generator-template language.
We Never Sell Your Data
No data broker sales — full stop, in every state and province we ship to.
Named Tools, Not Guesses
Every service provider we actually use is named — WooCommerce, Google, Meta, our carriers, and more.
20+ State & Province Rights
Searchable tables for every U.S. state and Canadian province we serve.
Your Uploads, Explained
A dedicated section on what happens to the names, photos, and logos you submit for custom stoles.
On This Page
Scope & Who We Are
This Privacy Policy explains how HRV Enterprises INC LLC, doing business as MyGradStoles ("MyGradStoles," "we," "us," or "our"), collects, uses, shares, and protects personal information when you visit mygradstoles.com, browse our Graduation Stoles, Religious Stoles, Custom Graduation Stoles, or Blank Graduation Stoles, place an order, or contact our team.
HRV Enterprises INC LLC is registered in Mount Prospect, Illinois, United States, and manufactures its products at a facility in India, shipping exclusively to customers in the United States and Canada. This Policy applies to all visitors and customers regardless of location, with jurisdiction-specific rights detailed in Sections 12–15.
This Privacy Policy should be read together with our Cookie Policy (for browser-based tracking specifics), Terms & Conditions, and Copyright & Trademark Policy (for how uploaded custom-order content is licensed and used).
Information We Collect
Identifiers & Contact Info
Name, shipping and billing address, email address, and phone number, collected when you place an order, create an account, contact us, or sign up for updates.
Payment Information
Our checkout is processed through our payment gateway integrated with WooCommerce; card numbers and full payment credentials are handled directly by our payment processor and are not stored on our own servers.
Order & Custom Design Details
Product selections, sizing, color choices, graduation year, school/organization name, and any names, text, logos, crests, or images you submit for personalization — see Section 3 for details specific to this category.
Communications
The content of emails, live chat transcripts, and phone/text conversations you have with our support team, kept to help resolve your inquiry and for quality/training purposes.
Device & Usage Data
IP address, browser type, device type, pages viewed, and referring URLs, collected automatically through cookies and similar technologies described in our Cookie Policy (Section 5).
Bulk/Institutional Order Rosters
Where a school, chapter, or organization submits a name roster for a bulk order, we collect the student names and any details included on that roster solely to fulfill the order (see our Custom & Personalized Order Policy).
Your Custom Order Uploads
Custom Graduation Stoles and Religious Stoles often include personal details — a name, graduation year, or in some cases a photo used as design inspiration — along with school crests, Greek letters, or religious artwork you submit.
- We use this content solely to create your digital proof and manufacture your order, consistent with the license you grant us under our Copyright & Trademark Policy.
- Uploaded files are accessible to the design and production staff involved in fulfilling your specific order, and to our hosting/file-storage provider as a processor, not for independent use.
- We do not use your submitted names, photos, or artwork in our own marketing without your separate, specific permission (for example, if you choose to share a review photo with us).
- Retention of design files is addressed in Section 8.
How We Use Your Information
- Process, manufacture, and ship your order, including generating and sending your digital proof
- Communicate with you about order status, shipping, customs, and support requests
- Process payments and prevent fraud
- Improve our website, product pages, and customer experience using aggregate analytics
- Send marketing emails or texts where you've opted in, and measure and improve our advertising (Sections 5–6)
- Comply with tax, customs, consumer-protection, and other legal obligations in the U.S. and Canada
Cookies & Tracking Technologies
We use essential, functional, analytics, and advertising cookies as described in detail in our dedicated Cookie Policy, including a working preference center where you can accept, reject, or fine-tune each category. In short: we use Google Analytics to measure site traffic, Google Ads and Meta Pixel to measure and improve our advertising, and functional cookies to keep your cart and live chat working.
Named cookies, exact retention periods, browser opt-out instructions, and Global Privacy Control support are documented in full in our separate Cookie Policy, linked from the footer of every page.
Who We Share Information With
MyGradStoles does not sell personal information to data brokers or other third parties for their own independent marketing purposes. We share information only with the categories of service providers below, each acting on our behalf to fulfill your order or run our business.
| Category | Example Providers | Purpose |
|---|---|---|
| E-commerce platform & hosting | WordPress, WooCommerce, our web hosting provider | Runs the website, cart, and checkout |
| Payment processing | Our integrated payment gateway | Securely processes your card payment |
| Shipping & logistics | International couriers/postal services (e.g., DHL, FedEx, UPS, India Post) and domestic carriers (USPS, Canada Post) | Delivers your order and provides tracking |
| Analytics | Google Analytics | Aggregate traffic and site-performance reporting |
| Advertising | Google Ads, Meta (Facebook/Instagram) Pixel | Measures and improves our ad campaigns |
| Customer support | Our live chat provider, email service provider | Lets us respond to your questions and order updates |
| Legal & safety | Regulators, law enforcement, professional advisors | Only where required by law, to prevent fraud, or to protect rights and safety |
If HRV Enterprises INC LLC is ever involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction, subject to the same or equivalent privacy protections.
International Transfer of Data — Manufacturing in India
Your order details are processed in India to be manufactured
Because MyGradStoles' production facility is located in India, the order details, personalization content, and shipping information necessary to manufacture and ship your stole — such as your name, address, and design specifications — are transferred to and processed by our team in India. This transfer happens for every order, including Blank Graduation Stoles that still require a shipping label and customs documentation.
We take reasonable contractual and technical measures to protect information transferred to our India facility, and limit access to what's needed to manufacture and ship your specific order. Because India has not been recognized as providing an equivalent level of data protection under some frameworks, if you are located in a jurisdiction that requires a specific transfer mechanism for cross-border data transfers, please contact us at contact@mygradstoles.com for more information about the safeguards in place for your order.
How Long We Keep Your Data
Order Records
Kept for as long as needed to fulfill your order, handle warranty/returns claims, and meet tax and accounting record-keeping requirements under applicable U.S. and Canadian law (generally several years).
Custom Design Files
Kept for a limited period after order completion to support warranty claims or reorders, then routinely deleted from active systems unless you ask us to retain them longer for a future order.
Marketing Contacts
Kept until you unsubscribe or opt out, or until a period of inactivity after which we remove inactive contacts from active marketing lists.
How We Protect Your Data
We use HTTPS encryption for data in transit, rely on our payment processor's PCI-DSS-compliant infrastructure so full card numbers never touch our own servers, and restrict internal access to personal information to staff who need it to do their jobs. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security, but we work to apply reasonable, industry-standard safeguards and update them as our platform evolves.
If we become aware of a data breach affecting your personal information, we will notify you and applicable regulators as required under U.S. state breach-notification laws and Canadian federal/provincial law (including PIPEDA's mandatory breach reporting requirements).
Marketing Emails & Texts
We send order and shipping confirmation emails to every customer as a transactional part of fulfilling your order — these are not optional marketing and are sent regardless of marketing consent.
- Promotional emails (sales, new product announcements) are sent only if you opt in, and every email includes a working unsubscribe link, consistent with the U.S. CAN-SPAM Act and Canada's Anti-Spam Legislation (CASL).
- Promotional text messages, if offered, require separate opt-in consent and can be stopped by replying STOP.
- You can update your email preferences at any time via the unsubscribe link, or by contacting contact@mygradstoles.com.
Your Privacy Rights & Choices
Regardless of where you live, you can exercise the following choices by contacting contact@mygradstoles.com. Residents of certain U.S. states and Canada have additional legally guaranteed rights detailed in Sections 12–15.
We will verify your identity before fulfilling access, correction, or deletion requests (typically by confirming order details tied to your account or email) and will respond within the timeframe required by applicable law. We will not charge a fee for a reasonable request, and will not discriminate against you — for example, by denying service or charging a different price — for exercising any of these rights, subject to limited exceptions permitted by law (for example, we may need certain order data to process a warranty claim).
U.S. Federal & State Privacy Rights
U.S. State-by-State Privacy Rights Reference
If your state isn't listed below as having a comprehensive privacy law, general FTC and state UDAP protections against deceptive data practices still apply, and the access/correction/deletion rights in Section 11 remain available to you as a matter of our own policy.
| State | Governing Privacy Law | Core Consumer Right |
|---|
Canadian Privacy Rights
Canada Province & Territory Reference
| Province / Territory | Governing Privacy Statute | Note |
|---|---|---|
| Alberta | Personal Information Protection Act (Alberta) + PIPEDA | Provincial law applies to most private-sector activity within the province |
| British Columbia | Personal Information Protection Act (BC) + PIPEDA | Provincial law applies to most private-sector activity within the province |
| Manitoba | PIPEDA | Federal law applies (no separate private-sector statute) |
| New Brunswick | PIPEDA | Federal law applies (no separate private-sector statute) |
| Newfoundland & Labrador | PIPEDA | Federal law applies (no separate private-sector statute) |
| Nova Scotia | PIPEDA | Federal law applies (no separate private-sector statute) |
| Ontario | PIPEDA | Federal law applies (no separate private-sector statute) |
| Prince Edward Island | PIPEDA | Federal law applies (no separate private-sector statute) |
| Québec | Law 25 (CQLR c. P-39.1) | Strictest consent standard in Canada — see Section 14 |
| Saskatchewan | PIPEDA | Federal law applies (no separate private-sector statute) |
| Northwest Territories | PIPEDA | Federal law applies (no separate private-sector statute) |
| Nunavut | PIPEDA | Federal law applies (no separate private-sector statute) |
| Yukon | PIPEDA | Federal law applies (no separate private-sector statute) |
This table is provided for general informational transparency and is not legal advice. Consult your provincial privacy commissioner's office for the current, authoritative text of your province's law.
Children's Privacy
MyGradStoles' products are purchased primarily by parents, adult students, and schools, and our site is not directed at children. We do not knowingly collect personal information from children under 13 (or under 16 for CPRA's opt-in requirement on sale/sharing) without appropriate parental consent, consistent with the Children's Online Privacy Protection Act (COPPA) and PIPEDA.
Where a school or organization submits a roster including student names for a bulk order (Section 2), that information is provided to us by the authorized adult ordering contact for the limited purpose of manufacturing the order, not collected directly from the child.
Do Not Track & Global Privacy Control
Where required by applicable state law, we honor the Global Privacy Control (GPC) browser signal as a valid opt-out of targeted advertising and the sale/sharing of personal information for that browser. Full technical detail on GPC and legacy "Do Not Track" handling is in our Cookie Policy.
Third-Party Links
Our site links to our own Facebook, Instagram, and YouTube pages, and occasionally to third-party resources. Once you leave mygradstoles.com, that third party's own privacy policy governs — we encourage you to review it.
Changes to This Policy
We review this Privacy Policy whenever we adopt a new tool that processes personal information, and at least annually otherwise. The "Last Updated" date at the top of this page reflects the most recent revision. If a change materially expands how we use your information, we will provide reasonable notice, such as a banner on our site or an email, before it takes effect.
Questions or Privacy Requests?
Reach our team to access, correct, delete your data, or opt out of marketing and targeted advertising.
Call or Text
Privacy Requests
Mailing Address
HRV Enterprises INC LLC
1105 W Cottonwood Ln, Apt 15F
Mount Prospect, IL 60056, USA
Business Hours
Mon-Fri, 9:00 AM-6:00 PM CST
We aim to respond within 1 business day
HRV Enterprises INC LLC · 1105 W Cottonwood Ln, Apt 15F, Mount Prospect, IL 60056, United States