Legal Notice
Legal Notice &
Compliance Statement
A transparent, comprehensive declaration of HRV Enterprises INC LLC's legal identity, intellectual property rights, consumer protections, and compliance obligations — covering every customer across the United States and Canada who shops at mygradstoles.com.
U.S. Registered LLC
Illinois-registered, EIN 39-4641370, Mount Prospect, IL
U.S. & Canada Shipping
We ship to all 50 U.S. states & all 13 Canadian provinces & territories
Consumer Rights Honored
Federal, state, and provincial consumer protection laws fully respected
All Prices Disclosed
Full price, taxes & fees shown before checkout — no surprise charges
Made-to-Order & Blank
Custom, religious & blank graduation stoles — all products clearly described
On This Page
Company Identity & Legal Registration
This Legal Notice is issued by HRV Enterprises INC LLC, the legal owner and operator of the website mygradstoles.com, trading publicly as MyGradStoles. All purchases, contracts, guarantees, and legal obligations described on this site belong to HRV Enterprises INC LLC.
U.S. Business Registration
- Legal Entity: HRV Enterprises INC LLC
- Trading Name: MyGradStoles
- EIN (Federal Tax ID): 39-4641370
- Registered State: Illinois, United States
- Registered Address: 1105 W Cottonwood Ln, Apt 15F, Mount Prospect, IL 60056, United States
Contact Details
- Website: mygradstoles.com
- Email: contact@mygradstoles.com
- Phone / Text: +1 (361) 228-4910
- Business Hours: Monday–Friday, 9:00 AM–6:00 PM CST (GMT-06:00)
- Orders accepted: Online, 24 hours a day / 7 days a week
MyGradStoles designs, markets, and sells its products through the United States. Our manufacturing operations are based in India. All consumer-facing obligations — including returns, warranties, pricing disclosures, and consumer rights — are governed by U.S. and Canadian law, and HRV Enterprises INC LLC, as the U.S.-registered seller of record, is the entity responsible for fulfilling those obligations to every U.S. and Canadian customer.
Products Sold & Business Model
MyGradStoles is an online-only retail and manufacturing business. We do not operate a physical retail storefront. All transactions take place exclusively through mygradstoles.com. Every product category is clearly described below so that customers know exactly what they are purchasing before checkout.
Custom Graduation Stoles
Personalized stoles made to order using embroidery or DTF (direct-to-film) printing. Each stole is built to a customer's specific design — name, graduation year, school, crest, Greek letters, colors, and layout — and requires a digital proof approval before production begins. These items are not pre-made stock and cannot be resold once manufactured to a customer's specification.
Religious Stoles
Baptism and choir stoles may include personalized names, dates, denominational text, scripture references, ministry or church names, and religious symbols. Because these items frequently carry doctrinal significance, we take special care to confirm text accuracy before production. Custom text on religious stoles is subject to the same proof-approval process as graduation stoles.
Blank Graduation Stoles
Off-the-shelf, undecorated stoles sold without any embroidery, printing, or personalization. These are standard stock merchandise available in multiple colors and are covered by our standard Returns & Refund Policy rather than made-to-order custom-order rules. Customers who add any personalization element to a blank stole immediately bring the order within the scope of our Custom Order Policy.
Shop-by-Color & Honor Stoles
Color-specific product listings (black, blue, gold, maroon, purple, and other colorways) are variations of the graduation and honor stole lines. When purchased as-is without personalization they are treated as stock merchandise. When any name, text, emblem, or custom element is added, the full custom-order terms apply. Browse all colorways at our Shop by Color collection.
MyGradStoles is the direct seller and manufacturer of all products listed on mygradstoles.com. We do not operate as a third-party marketplace. Every order is a direct contract between the customer and HRV Enterprises INC LLC. There are no third-party sellers or resellers on this website.
Geographic Scope & Shipping Territory
MyGradStoles currently ships exclusively to customers located in the United States (all 50 states, the District of Columbia, and U.S. territories where carrier service permits) and Canada (all 10 provinces and all 3 territories). We do not ship internationally outside these two countries at this time.
United States
- All 50 states
- Washington, D.C.
- Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, and Northern Mariana Islands — subject to carrier availability; contact us before ordering if you are in a U.S. territory
- APO/FPO military addresses — contact us first to confirm carrier compatibility
Canada
- All 10 provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland & Labrador, Nova Scotia, Ontario, Prince Edward Island, Québec, and Saskatchewan
- All 3 territories: Northwest Territories, Nunavut, and Yukon
- Additional duties, import fees, or GST/HST/QST may apply for Canadian orders — these are the customer's responsibility unless otherwise stated at checkout
Full shipping information — including available shipping speeds (Express, Standard, Economy), carrier partners, transit time estimates, and our policies for lost or damaged shipments — is published in our dedicated Shipping Policy. Delivery timelines for custom orders begin after your digital proof is approved, not from the order date.
Intellectual Property Rights
All content, materials, and assets published on mygradstoles.com are either owned by HRV Enterprises INC LLC, licensed to us by their respective rights-holders, or used under a recognized legal exception such as fair use or public domain. Nothing on this website may be copied, reproduced, distributed, or used commercially without prior written permission from HRV Enterprises INC LLC.
Original Content
Our product photography, website copy, design layouts, blog articles, marketing materials, and all other original text created by our team are protected under the U.S. Copyright Act (17 U.S.C. § 101 et seq.) and, for Canadian customers, Canada's Copyright Act (R.S.C. 1985, c. C-42). Unauthorized reproduction is prohibited.
Third-Party Content
School crests, university logos, Greek organization letters, fraternity/sorority insignia, and denominational religious imagery submitted by customers for custom orders remain the intellectual property of their respective owners. MyGradStoles reproduces such content solely as a manufacturing service per the customer's instruction and does not claim ownership of third-party marks.
Customer-Submitted Artwork
By submitting artwork, logos, or design files to MyGradStoles, you confirm that you hold the necessary rights or authorizations to reproduce that artwork on a physical product. You grant MyGradStoles a limited, non-exclusive license to use that artwork solely for the purpose of manufacturing your order. We do not store or resell customer-submitted artwork.
If you believe that any content on mygradstoles.com infringes your copyright, you may submit a written notice to HRV Enterprises INC LLC in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512). Send your notice to contact@mygradstoles.com with your name, contact information, description of the allegedly infringing content, and a statement of good-faith belief that the use is unauthorized. We will respond promptly and take appropriate action.
Trademarks & Service Marks
The name MyGradStoles, the MyGradStoles logo, and all associated product and service names used on this website are trademarks or service marks of HRV Enterprises INC LLC. Use of these marks — in any commercial context, for resale, or in a way that implies endorsement or affiliation — without our prior written consent is strictly prohibited.
Where customers request embroidery or printing of a school seal, Greek organization letters, religious denomination symbol, or other institutional mark, MyGradStoles acts solely as a manufacturer reproducing the customer's design. We are not affiliated with, endorsed by, or licensed by any university, Greek national organization, religious body, or other institution whose marks may appear on customer-ordered stoles, unless a formal licensing agreement exists. All rights in those marks remain with their respective owners. Customers bear responsibility for ensuring they have the authority to reproduce any third-party mark they submit for production — see our Custom Order Policy, Section 11.
Copyright Notice
© 2026 HRV Enterprises INC LLC. All rights reserved. All website content — including but not limited to written copy, product descriptions, photography, graphic design, page layouts, user-interface elements, code, and data — is protected by U.S. and international copyright law.
What is permitted
- Sharing a direct URL link to any page on mygradstoles.com on social media or in personal communications
- Quoting a brief excerpt in an editorial or educational context with clear attribution to mygradstoles.com
- Screen-printing or saving your own order confirmation for personal reference
What is not permitted
- Reproducing, scraping, or mirroring website content on another website
- Using our product photography or text in competitor advertising or materials
- Creating derivative works from our designs, layouts, or images without written consent
- Removing or obscuring any copyright or legal notice displayed on this website
Product Safety & Regulatory Compliance
Graduation stoles, religious stoles, and blank stoles sold by MyGradStoles are textile apparel items. They are not toys, food products, electrical goods, or articles subject to specialized industry-specific federal licensing. Nonetheless, our products are manufactured and sold in compliance with all applicable U.S. federal consumer product safety regulations and, for Canadian customers, Health Canada's regulatory framework.
If you believe you have received a product that poses a safety hazard, do not use it. Contact us immediately at contact@mygradstoles.com or +1 (361) 228-4910 with your order number and a description of the concern. You may also report safety issues directly to the U.S. Consumer Product Safety Commission at SaferProducts.gov or, for Canadian customers, to Health Canada at canada.ca/health-canada.
Pricing, Tax & Fees Disclosure
We believe every customer has the right to know the full cost of their purchase before committing to buy. The following disclosures fulfill our obligations under U.S. federal FTC regulations and applicable state and provincial consumer protection law regarding price transparency for online retail.
What we always disclose before checkout
- Base product price (in U.S. Dollars, USD)
- Any personalization or embroidery fee applicable to your specific order
- Rush production fees (if you select that option)
- Shipping and handling costs, broken down by method selected
- Applicable state, county, or provincial sales tax calculated on your shipping address
- Full order total before you click "Place Order"
What we never do
- Add fees after checkout without your written consent
- Advertise a price and charge a different, higher price at checkout (no bait-and-switch)
- Use drip pricing to reveal mandatory costs late in the checkout flow
- Use fake strikethrough prices or fabricated "retail" comparisons
- Charge a customer's payment method more than once for a single order without your explicit authorization
Following the U.S. Supreme Court's ruling in South Dakota v. Wayfair, Inc. (2018), online retailers are required to collect and remit sales tax in any U.S. state where they meet that state's economic nexus threshold, regardless of physical presence. We collect sales tax where required by applicable state law. Your applicable tax rate is calculated automatically at checkout based on your delivery address and is shown to you before you complete your purchase.
Canadian customers may be subject to Goods and Services Tax (GST), Harmonized Sales Tax (HST), Québec Sales Tax (QST), or Provincial Sales Tax (PST) depending on their province of delivery, as well as applicable Canada Border Services Agency (CBSA) import duties. These amounts, where applicable, may be collected at checkout or billed by the carrier upon delivery. We display any amounts we are required to collect as part of your order total before you complete your purchase.
Warranty & Disclaimer of Warranties
We stand behind the quality of every stole we produce. This section explains what we promise, what the law requires us to deliver, and what we do not promise.
Under the Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312), the Uniform Commercial Code (UCC Article 2 as adopted by each U.S. state), and equivalent Canadian provincial laws, every stole we sell carries an implied warranty of merchantability. This means each stole must be reasonably fit for its ordinary purpose (wearing as a graduation or ceremonial garment), must conform to the description and digital proof you approved, and must be free from material manufacturing defects. This warranty cannot be waived or disclaimed.
We do not warrant against defects resulting from: (a) incorrect or incomplete information submitted by the customer at the time of order; (b) customer-approved errors in the digital proof; (c) misuse, improper care, unauthorized alteration, or failure to follow care instructions after delivery; or (d) normal wear and fading consistent with the product's materials and intended use. Our explicit liability for manufacturing errors is set out in our Returns & Refund Policy and the Custom Order Policy.
While we make every effort to keep product descriptions, pricing, and policies accurate, mygradstoles.com is provided "as is" without warranties of any kind with respect to non-product content (such as informational articles, blog posts, or color swatch representations on screen). Screen color rendering varies by device and monitor calibration, and fabric colors in delivered products may differ slightly from on-screen representations. If color accuracy is critical to your order, we strongly recommend requesting a physical sample before placing a large custom order.
Limitation of Liability
To the maximum extent permitted by applicable law, HRV Enterprises INC LLC's liability to any customer arising from a product order shall be limited to the remedies described below. Nothing in this section removes or limits any right you have under mandatory consumer protection law in your state or province.
| Type of Claim | Our Maximum Liability | Legal Basis for Limit |
|---|---|---|
| Manufacturing defect or item not matching approved proof | Free replacement or full refund of the order amount paid — customer's choice | UCC implied warranty; Magnuson-Moss Warranty Act; provincial consumer protection acts |
| Shipping loss or damage | Replacement or refund per our Shipping Policy claims process; carrier insurance where applicable | FTC Mail Order Rule; carrier terms; state UDAP |
| Customer-caused error in approved digital proof | No liability; billable reprint at standard rates | UCC § 2-607 (buyer inspection obligation); custom-goods exception |
| Delays due to force majeure (weather, carrier disruption, etc.) | Revised timeline, rush upgrade, or refund at our discretion | UCC § 2-615; general common-law force majeure doctrine |
| Indirect, incidental, or consequential damages (e.g., missed ceremony, travel costs) | None — excluded to the fullest extent permitted by law | UCC § 2-719; state UDAP (where limitation is permitted); Magnuson-Moss |
| Claims arising from customer-submitted third-party IP infringement | None — customer bears full responsibility for submitted designs | 17 U.S.C. § 512(c) (DMCA safe harbor principles); customer indemnity obligation |
Some U.S. states and Canadian provinces do not allow the exclusion or limitation of certain implied warranties or of incidental/consequential damages for consumer transactions. Where such limitations are prohibited by your state or province's mandatory consumer protection law, those exclusions will not apply to you, and your statutory rights will remain intact.
Privacy & Data Notice
When you place an order or interact with mygradstoles.com, we collect certain personal information — your name, shipping address, email address, phone number, and payment information — to process and fulfill your order. We collect only the information we need, we protect it with appropriate security measures, and we do not sell your personal data to third parties.
U.S. Privacy Law
Our data practices comply with the California Consumer Privacy Act (CCPA/CPRA) — which grants California residents the right to know, delete, and opt out of the sale of personal data — and with applicable data privacy requirements in other states that have enacted comprehensive consumer privacy laws (e.g., Virginia, Colorado, Connecticut, Texas, and others). Our full Privacy Policy details your rights and how to exercise them.
Canadian Privacy Law
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, with provincial privacy legislation such as Alberta's PIPA, British Columbia's PIPA, and Québec's Law 25 (Law Modernizing Privacy-Sector Privacy Legislation, effective September 2023). Canadian customers have the right to access and correct their personal information and to request deletion where permitted by law.
Communications
Order confirmations, digital proof emails, shipping notifications, and other transactional messages are sent as part of your order and do not require separate marketing consent. Any promotional or marketing email campaigns are sent only with your consent where required by law, including Canada's Anti-Spam Legislation (CASL), and always include a clear unsubscribe option. See our Privacy Policy for full details.
Our complete and authoritative data privacy statement — including how we use cookies, how data is stored and secured, your rights requests process, and our data retention schedule — is published in our Privacy Policy. That document is the controlling statement of our privacy practices and governs your rights as a data subject in all privacy matters.
Third-Party Links & External Content
mygradstoles.com may contain links to third-party websites — including our social media channels, carrier-tracking portals, and payment processors — that are operated independently of HRV Enterprises INC LLC. These links are provided for convenience only.
HRV Enterprises INC LLC is not responsible for the content, privacy practices, security, accuracy, or legality of any external website linked from mygradstoles.com. Linking to a third-party website does not constitute our endorsement of that site or its operator. When you click a link that takes you off mygradstoles.com, you are subject to the terms and privacy policy of the destination site, not ours. Our social media pages (Facebook, Instagram, YouTube) are operated on platforms whose terms of service and community standards are independently set by those platforms.
Accessibility Statement
HRV Enterprises INC LLC is committed to making mygradstoles.com accessible to all users, including individuals with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).
Our accessibility commitments
- Meaningful alt text on product and decorative images
- Sufficient color contrast between text and background on all pages
- Keyboard-navigable menus, forms, and interactive elements
- Respect for the "prefers-reduced-motion" browser/OS setting — animations are suppressed for users who have requested reduced motion
- Descriptive link text so screen-reader users can understand the purpose of each link
Legal framework
In the United States, web accessibility for places of public accommodation (including e-commerce websites) is addressed by Title III of the Americans with Disabilities Act (ADA) (42 U.S.C. § 12101 et seq.) and the U.S. Department of Justice's implementing guidance. In Canada, the Accessible Canada Act (ACA) (S.C. 2019, c. 10) sets federal accessibility standards for federally regulated entities; provincially, Ontario's Accessibility for Ontarians with Disabilities Act (AODA) and equivalent provincial legislation set standards for businesses operating in those provinces.
If you encounter an accessibility barrier on our website, please contact us at contact@mygradstoles.com and we will do our best to provide the information or functionality you need through an alternative channel.
U.S. Federal Legal Compliance
MyGradStoles operates in full compliance with applicable United States federal law governing online retail, consumer protection, product labeling, and e-commerce practices. The key federal statutes that govern our operations are listed below.
U.S. State-by-State Consumer Protection & Legal Reference
Every U.S. state and the District of Columbia maintains its own consumer protection statute (commonly called a "UDAP" law — Unfair or Deceptive Acts and Practices) in addition to federal law. These state laws protect you against deceptive advertising, hidden fees, and product misrepresentation. Our practices are designed to comply with the most protective of these laws across all jurisdictions we serve. Use the search box below to find your state.
| State / Territory | Governing Consumer Protection Statute | Notable Custom-Order & Online Retail Provisions |
|---|
This table is provided for transparency and general information only. It is not legal advice. State laws are regularly amended; consult your state attorney general's office or a licensed attorney in your state for current, authoritative legal guidance.
Canadian Federal Legal Compliance
Canadian customers are protected by both federal law and the consumer protection legislation of their own province or territory. HRV Enterprises INC LLC honors both layers of legal protection for every Canadian order.
Canada Province & Territory Consumer Protection Reference
Each Canadian province and territory maintains its own consumer protection statute. These laws generally require honest pricing and delivery disclosure for internet sales, and most explicitly recognize custom-made or special-order goods as exceptions to general distance-sale cancellation rights once the seller has begun performance — which, for us, means once you have approved your digital proof and production has started.
| Province / Territory | Governing Consumer Protection Statute | Distance Sale & Custom-Order Notes |
|---|---|---|
| Alberta | Consumer Protection Act, R.S.A. 2000, c. C-26.3 | Requires pre-contract disclosure of total price, delivery date, and cancellation rights for internet agreements. Special-order/custom goods are generally exempt from the standard distance-sale cancellation right once the seller has begun performance on the contract. |
| British Columbia | Business Practices and Consumer Protection Act, S.B.C. 2004, c. 2 | Future-performance contracts (including internet sales) require clear disclosure of price, description, and cancellation terms. Custom goods exception applies once the seller has commenced manufacture or other performance specifically for that customer. |
| Manitoba | Consumer Protection Act, C.C.S.M. c. C200 | Distance-sale provisions require written disclosure of material terms before the consumer is bound. Custom-made goods are generally exempted from the standard cancellation period once production has started. |
| New Brunswick | Consumer Product Warranty and Liability Act, S.N.B. 1978, c. C-18.1; Cost of Credit Disclosure and Payday Loans Act | Implied warranties of acceptable quality and fitness apply regardless of custom-order status. Sellers must honor representations made at the time of sale. |
| Newfoundland & Labrador | Consumer Protection and Business Practices Act, S.N.L. 2009, c. C-31.1 | Internet agreement disclosure requirements apply. The special-order goods exception is recognized once the seller has commenced performance for the specific buyer. |
| Nova Scotia | Consumer Protection Act, R.S.N.S. 1989, c. 92 | Requires disclosure of price, delivery estimate, and cancellation terms for internet transactions. Custom-goods exception applies post-approval; implied warranties always preserved. |
| Ontario | Consumer Protection Act, 2002, S.O. 2002, c. 30, Sched. A | Internet agreement rules require conspicuous disclosure of goods/services, total price, cancellation rights, and delivery terms. Custom-made goods that cannot reasonably be resold are exempt from the standard 7-day internet agreement cancellation right once production begins. Implied warranties and remedies for defective goods always apply. |
| Prince Edward Island | Business Practices Act, R.S.P.E.I. 1988, c. B-7 | Prohibits unfair business practices including false representations. General implied-warranty protection preserved regardless of custom-order status. |
| Québec | Consumer Protection Act, CQLR c. P-40.1; Charter of the French Language, CQLR c. C-11 | Distance contracts require disclosure of total price, delivery date, and cancellation terms before the consumer is bound; 7-day cancellation right for certain distance contracts is waived where seller has begun performance at consumer's request. French-language rights apply — documents available in French on request. See Section 16 for full detail. |
| Saskatchewan | Consumer Protection and Business Practices Act, S.S. 2014, c. C-30.2 | Direct sales contract and internet agreement rules require advance disclosure. Custom/special-order exception recognized once production begins. |
| Northwest Territories | Consumer Protection Act, R.S.N.W.T. 1988, c. C-17 | General unfair-practices prohibitions and implied product warranty protections apply. No specific internet-agreement cancellation statute; general contract and common law apply. |
| Nunavut | Consumer Protection Act (as duplicated from N.W.T. law) | General unfair-practices prohibitions and implied product warranty protections apply. |
| Yukon | Consumer Protection Act, R.S.Y. 2002, c. 40 | General unfair-practices prohibitions and implied product warranty protections apply. Standard contract and common law govern online transactions. |
This table is for general informational transparency only and is not legal advice. Provincial and territorial statutes are regularly updated. For authoritative current text, consult your province's or territory's consumer affairs office or a licensed attorney in your jurisdiction.
Governing Law & Dispute Resolution
Governing Law
These Legal Notices and all transactions between you and HRV Enterprises INC LLC are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict-of-law provisions — except where a mandatory consumer protection law in your own state or province requires application of local law, in which case the more protective provision applies to your specific rights as a consumer. Our Terms & Conditions contain the full governing-law clause applicable to your use of our website and purchase of our products.
Dispute Resolution
If you have a complaint or dispute about a product or order, please contact us first — directly and informally — at contact@mygradstoles.com or +1 (361) 228-4910. We aim to resolve every complaint within 1–3 business days. If an informal resolution cannot be reached, our Terms & Conditions set out the formal dispute process, including any applicable arbitration or jurisdiction provisions. Nothing in this Legal Notice prevents you from filing a complaint with your state's attorney general, the FTC, the BBB, or (for Canadian customers) your provincial consumer affairs office.
U.S. customers may contact the Federal Trade Commission at ReportFraud.ftc.gov or the Better Business Bureau at bbb.org. Illinois residents may contact the Illinois Attorney General's Consumer Protection Division at illinoisattorneygeneral.gov. Canadian customers may contact the Competition Bureau of Canada at competitionbureau.gc.ca or their provincial consumer affairs office.
Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes in applicable law, our business practices, or regulatory guidance. When we do, we will update the "Effective & Last Updated" date at the top of this page. Material changes that affect your rights in a significant way will be communicated to you directly by email if you have an active account or a recent order with us.
Changes to this Legal Notice do not apply retroactively to orders placed before the revision date. The version of this Notice in effect at the time you placed your order governs the terms applicable to that order. We encourage you to review this page periodically so you are aware of any changes.
This Legal Notice should be read together with our full suite of published policies: the Custom & Personalized Order Policy, Returns & Refund Policy, Shipping Policy, Privacy Policy, and Terms & Conditions. Together, these documents form the complete disclosure framework for shopping with MyGradStoles.
Legal Questions & Contact
If you have questions about this Legal Notice, want to exercise your consumer rights, need to request documents in French (for Québec customers), or want to file a complaint — contact us directly. We respond to every inquiry within 1 business day.
Call or Text
Email Us
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Available at mygradstoles.com
Business Hours
Mon–Fri, 9:00 AM–6:00 PM CST
Orders accepted online 24/7
Registered Address:
HRV Enterprises INC LLC (trading as MyGradStoles)
1105 W Cottonwood Ln, Apt 15F
Mount Prospect, IL 60056, United States
EIN: 39-4641370
About Us · Returns & Refund Policy · Shipping Policy · Privacy Policy · Terms & Conditions